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Chattamatters: When You Call 911, What Happens Behind The Scenes?

A Hamilton County EMS ambulance.
Hamilton County EMS

Each day, up to 2,500 people call 911 here in Hamilton County.

The moment a call is answered, a rapid - and often unseen - response is triggered.

Our partners at Chattamatters visited Hamilton County’s 911 Call Center on Amnicola Highway to meet the operators and dispatchers working around the clock to help people in crisis.

The story from William Newlin.

Chattamatters is a civic storytelling project created by The Enterprise Center, in partnership with The City of Chattanooga.

For more, visit chattamatters.com.

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