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Why Travel Agents Still Matter

WUTC
Published August 27, 2010 at 12:37 PM EDT

By Richard Winham

http://stream.publicbroadcasting.net/production/mp3/wutc/local-wutc-920782.mp3

Why Travel Agents Still Matter

Richard Winham

Chattanooga, TN – Web sites like Priceline and Travelocity make it easy to book a trip--so easy, it might make travel agents seem like archaic holdovers from the pre-Internet era. But travel agents are still around, and in this interview, Richard Winham asks several of them how they provide advice and advantages that no Web site can.